Last Updated: October 01, 2025
Thank you for using AKLNY –
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our services.
When you use the app, we may collect the following information:
Personal Information: such as your name, email address, phone number, and delivery address.
Location Data: to provide nearby stores, restaurants, and pharmacies, and to deliver orders accurately.
Payment Information: payment card details or other payment methods (handled securely by trusted payment providers).
Usage Data: device information, operating system, IP address, app activity, and preferences.
Order Information: details of your orders, including items, price, date, and the store/restaurant/pharmacy you ordered from.
We use your information for the following purposes:
To process and deliver your orders.
To communicate with you regarding orders, support, or inquiries.
To improve and personalize your app experience.
To send promotions, offers, and updates (with your consent).
To ensure safety, security, and fraud prevention.
We may share your information only in the following cases:
With restaurants, stores, and pharmacies: to confirm and prepare your order.
With delivery partners: to deliver your orders to your address.
With payment providers: to securely process electronic payments.
With legal authorities: if required by law or to protect rights and safety.
We use strict technical and organizational measures to protect your personal information.
Payment information is encrypted and transmitted securely.
We regularly update and review our security systems.
You have the right to:
Access your personal data we hold.
Request correction or update of your information.
Request deletion of your account and personal data (subject to legal obligations).
Opt-out of marketing communications at any time.
We may use cookies and similar technologies to enhance your experience and personalize content. You can manage or disable cookies in your device settings.
The app may integrate with third-party services (such as payment gateways or maps). We are not responsible for the privacy practices of those services.
Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any significant changes will be notified through the app or by email.
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
📧 Email: support@aklny.com
📞 Phone: +20-1000336366
