Last Updated: October 01, 2025
Welcome to AKLNY By downloading, accessing, or using our application, you agree to the following Terms and Conditions. Please read them carefully before using the app.
By using AKLNY – Aklny, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, you must not use the app.
AKLNY is a multi-vendor platform that connects users with restaurants, grocery stores, pharmacies, and delivery partners.
We act only as a facilitator between customers and vendors; we are not the manufacturer, seller, or owner of the products offered on the app.
Vendors are fully responsible for product quality, safety, legality, and accuracy of the information they provide.
You must provide accurate, complete, and updated information when registering and placing an order.
You are responsible for maintaining the confidentiality of your account and password.
You agree not to misuse the app, attempt unauthorized access, or engage in fraudulent activities.
Once you place an order, it will be forwarded to the respective vendor.
Prices and availability are subject to change depending on the vendor.
Payments may be made via cash on delivery or through secure electronic payment methods provided in the app.
Any disputes related to payment, refunds, or product issues must be addressed directly with the vendor or through our customer support.
Delivery times are estimates and may vary depending on vendor preparation, traffic, and location.
Delivery is handled either by the vendor or our partner couriers.
We are not responsible for delays caused by circumstances outside our control (e.g., weather, traffic, strikes, or emergencies).
Orders may be cancelled only if the vendor has not yet confirmed or prepared them.
Refunds, if applicable, will be processed according to the vendor’s refund policy and payment provider’s terms.
Certain products (such as medicines or perishable foods) may not be eligible for return or refund.
Vendors must comply with all applicable laws and regulations regarding food safety, pharmaceuticals, and product labeling.
Vendors are solely responsible for the quality, accuracy, and legality of the products they provide through the app.
AKLNY acts as a platform and does not guarantee the quality, safety, legality, or delivery of any product.
We are not liable for any damages, losses, or claims arising from the use of the app or the products ordered through it.
Our total liability is limited to the amount you paid for the specific order giving rise to the claim.
All content, trademarks, logos, and designs in the app are owned by AKLNY or its licensors.
You may not copy, modify, distribute, or use our intellectual property without prior written consent.
We reserve the right to suspend or terminate your account if you violate these Terms, misuse the app, or engage in unlawful activities.
These Terms and Conditions are governed by and interpreted in accordance with the laws of [Your Country]. Any disputes shall be subject to the exclusive jurisdiction of the courts of that country.
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
📧 Email: support@aklny.com
📞 Phone: +201000336366
